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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angel W.

Angel W.

July 16, 2026

5  out of  5
rating by Angel W.
"Jennnifer went ABOVE and beyond for me when I found in a panicked situation regarding my auto insurance. Apparently I had not "opt-ed in" to recieve email communications and missed a month's worth of important reminders, ultimately resulting in a discontinuance of my active policy. When I realized my monthly payment hadn't been deducted I called the office in terror and she spent SO MUCH time helping me to unravel the mess I found myself in. She stayed after business hours to re-quote my policy and even got my payment a bit lower than it had been before. I am very grateful for her diligent customer service and patience! 10/10 stars would recommend."
We responded:
"Hi Angel, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Dayton.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Juan Carranco "
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Claudia Hernandez

July 16, 2026

5  out of  5
rating by Claudia Hernandez
"Elvia was very kind and thorough while signing me up with my insurance. She made sure she gave me all options on my policy and answered all my inquiries."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Mike N.

July 14, 2026

5  out of  5
rating by Mike N.
"Thanks to Reyna Lopez for the quick and easy sign up, definitely recommend working with her and State Farm."
We responded:
"Mike, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Dayton insurance team is always here and happy to help. "
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Jason S

July 13, 2026

5  out of  5
rating by Jason S
"My wife and I had the joy of working with Mayte. She helped the process of insuring a new car easy and understandable. Great place."
We responded:
"We are grateful for your 5-star review, Jason! Thanks for taking a moment to share your positive rating of State Farm Agent Juan Carranco’s Team here in Dayton . "
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tony lopez

July 12, 2026

5  out of  5
rating by tony lopez
"Just bought my first new vehicle, and Elvia was super helpful. My work schedule allowed me to only go to the dealership on Saturday. Elvia was able to still work on her off day and get me going quickly and efficiently. Will definitely use her again."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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AKristian Vining

July 10, 2026

5  out of  5
rating by AKristian Vining
"Spoke with Mayte. She was the sweetest.
Great place."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Dayton to know that you had such a wonderful experience with us here on State Farm Agent Juan Carranco’s Team."
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Beasthead

July 10, 2026

5  out of  5
rating by Beasthead
"Sister came in for flood insurance, had the pleasure of working with Mrs.Silva. Did a great job at explaining the process of what to expect."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Juan Carranco’s Team! We deeply appreciate your kind words here in Dayton . "
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Moises Gerardo

July 10, 2026

5  out of  5
rating by Moises Gerardo
"Mayte was very helpful in adding a vehicle to my insurance. Easy and quick process"
We responded:
"Thanks so much for the fantastic rating, Moises! We are so glad you had a positive experience with us here on State Farm Agent Juan Carranco’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Rosemary Brothers

July 10, 2026

5  out of  5
rating by Rosemary Brothers
"I had some issues with my car insurance and Jennifer did an excellent job helping me sort it out. She was professional, speedy, and very helpful."
We responded:
"Rosemary, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Juan Carranco’s Team is just a call or email away!"
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Daniel Antonio

July 9, 2026

5  out of  5
rating by Daniel Antonio
"I recommend this office and Elvia Rodriguez for all of your insurance needs. She is professional, kind and knowledgeable in explaining coverages."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Juan Carranco’s Team. "
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Zayina Martinez

July 9, 2026

5  out of  5
rating by Zayina Martinez
"Reyna was beyond helpful when it came to getting our car insurance at a fair price. We’ve tried multiple companies, and I have to say Reyna really stepped up, helping us step by step, even when she wasn't in the office, very easy to reach and just so helpful!"
We responded:
"Thank you so much for the 5-stars, Zayina! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Juan Carranco’s Team anytime."
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Ebony Guerrero

July 9, 2026

5  out of  5
rating by Ebony Guerrero
"Reyna was an incredible help throughout the process of getting my vehicles insured. She took the time to find me the best price while ensuring I had the coverage that fit my needs. She also assisted me with setting up my life insurance policy, making the entire experience smooth and stress-free. I truly appreciate her professionalism, knowledge, and dedication to helping her clients. I highly recommend working with Reyna!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Juan Carranco’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Dayton ."
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Juan Lopez

July 8, 2026

5  out of  5
rating by Juan Lopez
"Excelente servicio de principio a fin. Reyna fue muy amable, profesional y siempre respondió todas mis dudas. Me ayudó a encontrar la mejor opción para mis necesidades y todo el proceso fue rápido y sencillo. Se nota que realmente le importa ayudar a sus clientes. La recomiendo al 100% y sin duda volveré a trabajar con ella. ¡Muchas gracias por tu excelente atención!"
We responded:
"Thank you for the 5-star review, Juan! Here on State Farm Agent Juan Carranco’s Team, we are proud to serve our community and appreciate your recognition. "
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Drew 24

July 8, 2026

5  out of  5
rating by Drew 24
"I highly recommend this office and Elvia. She was very professional, helpful, and knowledgeable in explaining coverages. I will definitely refer some people."
We responded:
"Thank you for the fantastic review, Drew! We are always here to help with your insurance needs here in Dayton . "
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Elizabeth Hernandez

July 7, 2026

5  out of  5
rating by Elizabeth Hernandez
"La atención de Jennifer Aleman fue exelente gracias por su atención..."
We responded:
"Thank you for the amazing review, Elizabeth! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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christian chaman

July 7, 2026

5  out of  5
rating by christian chaman
"I highly recommend Elvia Rodriguez, she is very professional and knowledgeable. She offered to apply discounts to get a good rate and I will be switching with her office at my renewal."
We responded:
"Thank you for the amazing review, christian! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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David Swafford (Classford667)

July 7, 2026

5  out of  5
rating by David Swafford (Classford667)
"I had the pleasure of working with Elvia, and she was fantastic! She was professional, responsive, and made the entire process simple and stress-free. She answered all of my questions and helped me find the coverage that fit my needs. I highly recommend reaching out to her if you're looking for excellent customer service."
We responded:
"Thank you so much for the 5-stars, David! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Juan Carranco’s Team anytime."
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Marcela Rodriguez

June 27, 2026

5  out of  5
rating by Marcela Rodriguez
"Reyna was beyond amazing she helped get our home, auto and life policy with better prices than other companies. Made sure our home and auto covered everything we needed and was still affordable. Always there to answer our calls which gives us certainty that we are well taken care of."
We responded:
"Marcela, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Juan Carranco’s Team!"
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Johnny Majors

June 25, 2026

5  out of  5
rating by Johnny Majors
"Elvia was amazing! Helped me get my RV covered under a good policy and the payment is very good! We also had a very amazing conversation! Very polite and professional, such an amazing person!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Juan Carranco’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Justin Bowie

June 24, 2026

1  out of  5
rating by Justin Bowie
"This place is the worst insurance company i have ever delt with. Always raising my insurance and they can never explain why just a " im not sure why it went up" everytime. Liars."
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Alex Perez

April 14, 2026

5  out of  5
rating by Alex Perez
"I want to thank Karen for helping me with my vehicle policy, she answered all my questions and was very polite!!"
We responded:
"Wow, thank you for the 5-star review, Alex! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Stephanie Lopez

March 6, 2026

5  out of  5
rating by Stephanie Lopez
"Karen provided excellent service when helping me set up my insurance. She was kind, patient, and very knowledgeable. She took the time to answer all of my questions and made sure I understood everything. The process was quick and easy thanks to her efficiency. I truly appreciate her help and would definitely recommend her to anyone looking for insurance assistance!"
We responded:
"Thank you so much for the 5-stars, Stephanie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Juan Carranco’s Team anytime."
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Inhouse Online

March 4, 2026

5  out of  5
rating by Inhouse Online
"Outstanding experience!! Karen and Adela were outstanding. But may I brag on Karen!!! She deserves a company of her own because her quality of car, research, and thinking about the customers were top noche. She could sell my anything and I would invest because of her quality of customer service! State farm your prices were awesome, but today’s reason of us leaving progressive to joining the family of state farm was because of Karen! 15/10!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Juan Carranco’s Team here in Dayton . "
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Clifton Davidson

November 5, 2025

5  out of  5
rating by Clifton Davidson
"Karen was very sweet and helpful, been with state farm for 20+ years now"
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Jim Bingaman

October 28, 2025

5  out of  5
rating by Jim Bingaman
"Awesome people to do business with, Juan and his team are the best.Had a couple of things that needed to be done and Karen was very prompt and kept us updated while making some changes we need to make.Would highly recommend Juan, Karen to take care of all of your insurance needs."